LIGHTHOUSE SAFETY/MAINTENANCE ISSUE REPORT
Throughout your shift if you come across a maintenance issue like leaking freezer/cooler, roof, pipe & fixture: open and complete a Safety/Maintenance Issue Report in Lighthouse, answer the questions on the form with as much detail as possible and take a picture of the issue.
HOW TO COMPLETE A SAFETY/MAINTENANCE ISSUE REPORT
Step 1 Log into Lighthouse via your smartphone
Step 2 At the bottom of the screen is a blue circle, click on this
Step 3 Select the form type: Issue. Then select the Safety/Maintenance Issue form.
Step 4 Take photos and fill in as much information as you can to capture as much information as possible.
Step 5 This form can be used as evidence when a customer makes a claim for slipping and falling due to a safety hazard or maintenance issue.